Contact Us

We’d love to hear from you 💚
At PureTiny, we’re committed to providing the best support for you and your little ones.

If you have any questions about our products, orders, or policies, please don’t hesitate to reach out.

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📧 Customer Support

Email: puretinyy@gmail.com

We aim to respond to all enquiries within 24–48 business hours, Monday to Friday.

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📦 Order Enquiries

When contacting us about an order, please include:

• Your order number

• The email address used at checkout

• A brief description of your enquiry

This helps us assist you faster.

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🍼 Product & Safety Questions

Have questions about a product, sizing, materials, or baby safety?
We’re happy to help you make the right choice for your child.

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⏰ Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (SAST)
Weekends & Public Holidays: Closed

Messages received outside business hours will be answered on the next business day.

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🌍 Shipping & Returns

For information about delivery, returns, or refunds, please visit:

• Shipping Policy

• Return & Refund Policy